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Refunds And Returns Policy

Order Cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the items have been shipped they can no longer be canceled.

Refunds And Exchanges

Returns must be in new and unused condition. Returns must be received at our warehouse within 30 days from when you received your purchase for a refund. Returns and exchanges will not be accepted after 30 days of items been received. No restocking fees.

*Customers are responsible for any return shipping charges. The shipping fee is nonrefundable.

Email us at support@hydeandleather.com for your return request, and we will provide a return address and a replacement or refund as preferred.

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

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