In this disposable world we live in, our aim is to create products that endure the test of time. We invest in expertise that last, and our hope is that the products you receive will clearly reveal that character. As intentional as we are about this, we acknowledge that issues can still exist.
Our products are guaranteed through a one year warranty from the date of purchase when used under normal conditions. This warranty covers material defects and manufacturing defects such as rivets, locks, and other hardware pieces found on our products. Coverage is void if damage is caused by unreasonable wear or neglect, normal wear and tear, damage from personal contents from within, or if you’ve changed your mind.
Repairs will be made whenever possible, but, subject to the availability of necessary parts and materials. We will make every effort to match the original color style of your product, however, we cannot guarantee that repaired items will be an exact match to the original.